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OUR PROMISE!

COVID 19 POLICY

02/09/2021

The Santa Maria Manuela aims to provide inspiring hands on sailing experiences for all our sailing guests, but it is equally important for you to know that your health and well-being is our main priority. 

To ensure that you are completely at ease when you make your booking, and when you join the Santa Maria Manuela, we want to let you know about our money back guarantee and our comprehensive COVID-19 screening, sanitation and separation policy. 

 

Money back guarantee

We promise to refund 100% of your SMM booking fee if you have any COVID-19 related health problems or are subject to any government induced COVID-19 related travel restrictions.  This offer is related only to your SMM voyage booking made on our official website or directly with the SMM, and we are not able to refund any external costs including but not limited to travel, accommodation, subsistence and insurance.

 

Before you board the SMM

If you have an EU digital COVID vaccination certificate showing you have been fully vaccinated with an EU approved COVID-19 vaccine at least 14 days before you sail, or an EU COVID recovery certificate showing you have recovered from COVID-19 no less than 11 days and no more than 180 days of when you are due to travel:

  • you do not need to have a COVID-19 test to board the SMM. Be prepared to show a digital or paper copy of your COVID vaccination or recovery certificate when you embark.

If you do not have an EU digital COVID vaccination certificate showing you have been fully vaccinated with an EU approved COVID-19 vaccine at least 14 days before your voyage with the SMM, or an EU COVID recovery certificate showing you have recovered from COVID-19 no less than 11 days and no more than 180 days of when you are due to travel:

  • you will need to take a COVID-19 test
  • this can be an RT-PCR test taken within 72 hours of departure, or an antigen test taken within 48 hours of departure. If you have an antigen test, make sure it meets the standards set out in the EU common list of Rapid Antigen Tests
  • check your test result identifies the type of test taken and gives your name, date of birth, the date and time the sample was collected and the date of the result

Pre-boarding isolation

All guests are asked to take all reasonable measures to minimize potential exposure for a period of 72 hours before joining the SMM. These measures include avoiding large gatherings of people in enclosed areas, and avoiding high risk areas and countries as defined by the Centres for Disease Control and Prevention

Compliance to SMM’s COVID-19 policy

All guests will be required to follow the standard operating procedures onboard; these include the onboard COVID-19 screening, sanitation and separation measures. You will be required to sign a policy acceptance form before boarding. Any guest or crew not complying fully to these guidelines at any point during the voyage may be required to disembark at the first available port at their own cost.

Screening

All guests will be required to have their temperature taken prior to boarding and regularly throughout the voyage

Face masks

Masks should be worn when moving around communal areas inside the ship

Sanitization

All guests will be required to sanitize hands and shoes before boarding
Alcohol gel will be placed at the entrance to all communal areas and on deck, and we ask all guests and crew aboard to sanitize regularly
All surfaces and handrails will be sanitized twice daily
All tables will be sanitized before and after use

Social distancing

Unless guests are travelling together within a group bubble, all guests will be allocated a private cabin and specific mealtimes and seating areas.
We make 8 cabins available for the first 8 individual guest bookings, with the remainder being offered to guests travelling with others.  Any additional guests needing individual cabins will be put on a waiting list until 2 months prior to the voyage, with their booking being subject to availability after that date.   

Voyage alterations

If COVID-19 related travel restrictions prevent us from stopping in certain ports we will do our best to plan alternatives port stops within the existing voyage plan.

Travel insurance

We strongly recommend that you purchase travel insurance to protect you from any losses stemming from unforeseeable circumstances during your voyage. Please check with your insurance provider that your policy will cover COVID-19 related illness and repatriation.

NOTE: This policy is regularly reviewed and updated in line with the recommendations made by the health and port authorities.

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